Terms of service

Terms of Service** Welcome to Stephanie Flowers, an online flower delivery service providing exquisite floral arrangements across Hong Kong. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our services. **1. Acceptance of Terms** By visiting our site and placing an order, you acknowledge that you have read, understood, and agree to abide by these terms. **2. User Accounts** To use certain features of our website, you may be required to register an account. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. **3. Orders and Payment** All orders are subject to acceptance and availability. Prices for our products are listed on the website and payments must be made at the time of order placement. We accept various payment methods as detailed in our payment section. **4. Delivery Policy** We strive to deliver your chosen flowers on specified dates; however, unforeseen circumstances may cause delays. Our team will notify you in advance if any disruptions occur during the delivery process. **5. Refunds and Cancellations** In case of issues with the delivered products, requests for refunds or cancellations must be received within 24 hours of delivery. For further details, contact our customer service team who will assist you accordingly. **6. Intellectual Property Rights** All content displayed on this site, including but not limited to text, graphics, logos, and images, is the property of Stephanie Flowers and is protected by copyright and other intellectual property laws. **7. Limitation of Liability** Under no circumstances shall Stephanie Flowers be liable for any direct, indirect, incidental or consequential damages that result from your use of or inability to use the website or services provided. **8. Changes to the Terms of Service** We reserve the right to modify these terms at any time without prior notice. Continued use of the site following changes signifies your acceptance of revised terms. These Terms of Service constitute a legal agreement between you and Stephanie Flowers concerning your use of our services and supersede all prior agreements regarding such use.